Feedback Policy

As of 2008, eBay has changed it's feedback policy. We have updated our feedback policy as well.

By making your purchase from our company on eBay, you are agreeing to the following terms.

Positive Feedback

We use an automated feedback reply system, provided by eBa, to leave positive feedback for positive feedback received.

Once you leave us positive feedback, we will return the favor.

We do not leave personalized feedback, or feedback before positive feedback is received. This ensures that the customer is happy with their purchase, and that all problems are mutually resolved before feedback is left.

Neutral / Negative Feedback

In the rare event that there is a problem with an order, the customer is encouraged to contact us via email. Please be aware that due to the high number of emails received, there may be a delay of up to 72 hours in a reply.

In the event that neutral or negative feedback is left for us before a problem is resolved, US ACCELERATOR CORP., will cease any and all communications with the buyer, stop any and all RMA/Return processes and consider the matter closed.

If the buyer wishes to file a PayPal dispute, please keep in mind that according to  PayPal, in order to receive a refund the customer will be responsible for paying the return shipping with tracking/delivery confirmation for the item to be returned.

For more information on the RMA/Return process, please visit the Warranty Information link at the top of the page.